We treat every student who wants to get accommodation through our services with maximum respect. We are honest people, we want to help our students with everything in our power so they will never suffer any abuse or trickery from us. Our work system places ourselves between the owner and the student, and we will always support and defend our students if they are in the right.
In the same way we demand that tenants treat not only their flat, but also their flat-mates with respect and dignity. We do not tolerate any disrespectful or violent behavior, which will automatically lead to contract cancelation and removal of the tenant from the flat. We visit every flat once a month in order to stay in touch and explain the charges for the bills(electricity, water and heating). In these visits we check there is no kind of trouble regarding the flat or between flat mates. If there were any problems, we would look for solutions.
Flat owners don´t allow parties inside the flats. To gather many people and lots of alcohol often brings bad consequences for the flats, the neighbors and the student themselves. In the last 2 years local police have been very concerned about these situations, and will immediately visit a flat if they receive a call from the neighbours. Students can be fined up to 250 euros for domestic disturbances.
We of course understand if our students want to have small gatherings at home with a reduced number of people as long as they behave well and finish at a reasonable hour. Zaragoza is full of bars, clubs and Erasmus parties, so there is no need to use your own flat for a party.